DIY PC Build not booting

Building your own PC can be a lot of fun – but its not at all fun when it doesn’t work!

For a fixed fee we can diagnose the issue and help with warranty claims for your online supplier.

Alternatively we can also quote you on replacement parts we can source locally to solve your issues.

Computer Build not booting?


Why do we charge this fee?

Most DIY build parts are still under warranty and as such you’re unlikley to need to purcahse anything from us to get your computer working.

Sometimes we will literally spend hours swapping out components and running tests with “known good” cards in order to get to the bottom of your issue.

We’ve found that a flat, upfront fee is the most fair way to approach and charge for this service. 

Power Supply Check

About 30% of the time, the issue is with modular power supplies. Inexperienced consumers connect the motherboard power supply cord, to the CPU power supply and cook the CPU and Motherboard. It’s VERY EASY to do this, and we see it all the time.

Ram Check

Failing or DOA sticks of RAM can cause a computer not to boot. 

Sometimes improper ordering or failure to correctly configure the motherboard can also cause issues with RAM / Booting

GPU Check

The prize piece of your build! At about $1500 + a 3 month wait Nobody likes a bad graphics card.

Thankfully however we’ve found that most DIY build GPU’s are not the cause of any major issues. 

Motherboard HEaders

These at the little black pins which connect the Power On, Restart and other bottons and lights.

People new to the DIY PC Build scene usually get these around the wrong way. 🙂

Faulty Parts

Despite your best efforts and ours, sometimes you’ve just got a faulty part. 

We can offer a local replacement option for you to buy, or recommend how to get a replacement from your supplier. 

Warranty Report

Some suppliers want an independent report to certify that the PC indeed does not work.

We are able to do this for you as part of the assessment charge.

Vivid Computers
Based on 139 reviews
Heated G.
Heated G.
01:23 13 Jul 21
Took my laptop to James and had prompt and effective service to resolve my problem. Highly recommend and will be back for any future IT service requirements. Many thanks
04:02 08 Jul 21
Guys are amazing really help me out with my PC
Kon Van K.
Kon Van K.
10:08 04 Mar 21
Needed a screw to hold a new ssd drive in my laptop. Vivid Computer were more than happy to help and gave me the "$1000 screw" for 4 nil. Really helpful both on the phone and in person.
Peter G.
Peter G.
04:06 22 Jan 21
Needed a new fan and DVD for an 8 year old HP laptop. Completed quickly, price fine and friendly staff.
Lets Get In Touch

Please bring your computer in for a free assessment and quote. No appointment required.

569 Grange Road Grange SA 5022

8121 3311